Terms and Conditions
By accessing or using the services provided by Rockycrates, you agree to be bound by the terms and conditions outlined in this document. If you do not agree with any part of these terms, please refrain from using our services.
Use of Services
You agree to use our shipping services solely for lawful purposes. You are prohibited from using our services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party’s use of the services.
Shipment Guidelines
Packaging: It is the shipper’s responsibility to ensure that packages are securely and appropriately packed to withstand normal handling during transportation.
Prohibited Items: You agree not to ship prohibited items, including but not limited to hazardous materials, illegal substances, or items restricted by local or international laws.
Accuracy of Information: You are responsible for providing accurate shipment details, including sender and recipient information. Any inaccuracies may result in delays or additional charges.
Payments and Fees
Payment Obligations: Payment for shipping services is required prior to the shipment’s departure. We reserve the right to withhold services until payment is received.
Additional Charges: Additional fees may apply for services such as expedited shipping, special handling, or customs clearance. These charges will be communicated to you before the shipment.
Delivery and Delays
Tracking: While we strive to provide accurate tracking information, we are not responsible for any inaccuracies or delays in the tracking system.
Customs and Duties
Customs Clearance: For international shipments, customs clearance is subject to the laws and regulations of the destination country. Any duties, taxes, or fees imposed by customs are the responsibility of the recipient.
Documentation: It is the shipper’s responsibility to provide accurate and complete customs documentation. Failure to do so may result in delays or refusal of entry by customs authorities.
Limitation of Liability
Loss or Damage: Rockycrates is not liable for any loss, damage, or delay of shipments unless caused by our gross negligence. In the event of loss or damage, our liability is limited to the declared value of the shipment, not exceeding our standard insurance coverage.
Consequential Damages: We are not liable for any indirect, special, or consequential damages arising from the use of our services.
Modification of Terms
Rockycrates reserves the right to modify these terms and conditions at any time. Users are encouraged to review this document periodically for changes.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of USA. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in USA.
